Madison Square Garden Tour Experience

The venue: Madison Square Garden

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Parking

Prepaid advance parking is available for select events through Ticketmaster or via a link on www.thegarden.com. Madison Square Garden does not own or operate any parking facility.

Accessible seating

MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department

Box office hours

Monday - Saturday: 12:00pm to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 12:00pm daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday - Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.

Box office phone

General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6080 Lost and Found: (212) 465-6299

Payment accepted

American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.

Will call

Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.

Children

For most events, all children who have reached their second birthday require a ticket to gain admittance to Madison Square Garden. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat. Please note, that for certain children's events (such as the Wiggles and Sesame Street Live!), all children who have reached their first birthday require a ticket. Please check the event profile for your specific event for more information prior to your purchase of tickets.

House rules

ARRIVE EARLY: Please arrive at least one-hour prior to event time. All patrons will go through a screening process upon entry with all packages, including briefcases and pocketbooks, being inspected prior to entry. Additionally, metal detectors may be utilized for some events. Bags that have passed inspection must fit comfortably under your seat.Please be mindful of traffic conditions, as Midtown Manhattan can be quite congested, especially during the holidays, parades, or special events. No smoking or electronic cigarettes permitted anywhere in the building No reentry. No recording devices No outside food or drink There are no bag or coat check facilities Alcohol Management: For most events at MSG, alcoholic beverages are available for purchase. MSG staff is trained in the nationally recognized T.E.A.M. (Techniques for Effective Alcohol Management) training program for responsible alcohol management. All guests will be required to show ID to purchase alcohol. Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the venue. Management reserves the right to refuse the sale of alcohol to any guest. Please be aware that it is the policy of The Madison Square Garden Company to require all guests who appear to be forty (40) years of age or younger to present a valid form of ID with proof of age in order to purchase alcoholic beverages at Madison Square Garden, Radio City Music Hall, The Beacon Theatre or The Chicago T

Seating chart

Coming up at Madison Square Garden 18 events

• Sun15Nov 2026 Rangers Alumni Classic Presented by Northwell 12:00 PM · Madison Square Garden
• Sun15Nov St. John's Red Storm Men's Basketball v. Syracuse 7:00 PM · Madison Square Garden
• Mon16Nov New York Rangers vs. Montreal Canadiens 7:30 PM · Madison Square Garden
• Tue17Nov Bad Boy Mowers Series: Arkansas v. Indiana 7:30 PM · Madison Square Garden
• Thu19Nov Stevie Wonder Songs in The Key of Life Performances 50th Anniversary 8:00 PM · Madison Square Garden
• Sat21Nov New York Knicks vs. Portland Trail Blazers 7:30 PM · Madison Square Garden